Data (Privacy) Protection POLICY
Your privacy is important to JVK International Movers Ltd. Please read the following privacy
policy to understand how we collect, use, disclose and protect the information that you provide
to us, in compliance with the FIDI FAIM standard V3.1.
In the course of serving you, JVK International Movers Ltd. may obtain your personal
information. Acquiring this information enables us to provide the highest level of service to you,
but at the same time we acknowledge and respect the privacy rights of individuals relating to
personal information.
Our Privacy Policy outlines the personal information we may collect from you, the purposes for
which we use this information, the circumstances in which we may share the information, and
the steps we take to safeguard the information to protect your privacy.
THE INFORMATION WE COLLECT
JVK International Movers Ltd collects personal information to understand and meet our
customers and potential customer’s needs and to fulfill our business objectives. This information
is collected by various sources including information provided by its customers, agents other
representatives or any third party agents authorized to act on behalf of JVK International Movers Ltd.
Personal Information may include your name, address, email address, phone number,
identification number, passport details, date of birth, Job or Title and may also include financial
information, such as credit card or other bank account data, or any other data provided related
to the performance of moving, storage, relocation or other associated services. However, JVK
International Movers Ltd. limits its collection of Personal Information to that which is necessary
for its intended purpose and thus does not collect any information that is not relevant to the
business or objectives in delivering approved services.
When you visit our website www.jvkmovers.com your browsing information (your browser type
and the pages of the website that you visit) will be collected.
THE USE OF YOUR PERSONAL INFORMATION
- Your personal information will allow us to provide and manage your required needs. It
will also enable us to analyze the information we collect so that we can administer,
support, improve and develop our services. This use of information may include: - Enable your access to and use of the website services
- Supply to you services that you purchase from JVK
- Send to you statements and invoices
- Collect payment from you
- Send you marketing communications
- Provide the moving, relocation, transportation or storage services requested.
DISCLOSURE OF PERSONAL INFORMATION
JVK International Movers Ltd does not share your personal information with any third parties
except as disclosed in this policy.
We may provide personal information to our sub-contractors and Global moving partners (which
shall be bound by privacy obligations) in order to facilitate and carry out authorized services.
We will not otherwise share, sell or distribute any of the information you provide to us without
your consent, except subject to the categories listed below.
- Any person to whom we are compelled or required to do so under law or in response to
a legitimate instruction from a government agency - Government entities, courts or other entities, such as in response to summons or other
legal or regulatory processes, or to protect against fraud - Pursuant to an order of a court of competent jurisdiction
- Where applicable, third parties who provide related services or products in connection
with our business - Government agencies, statutory authorities and industry regulators
- Our sub-contractors or third party service or product providers as may determine to be
necessary or appropriate - To debt collection agencies to assist with collection of overdue or unpaid debts due to
JVK International Movers Ltd.
SECURITY
Personal information is stored in a combination of paper and electronic files. Personal
information held by JVK International Movers Ltd. is not accessible publically. We take
reasonable measures to protect personal information against the loss, misuse and alteration of
the information under our control.
- We maintain physical, electronic, and procedural guidelines to protect your Personal Information
- We assess our security standards and procedures from time to time to protect against
unauthorized access to Personal Information. - We store Personal Information only as long as needed for legitimate business purposes,
or as required by contractual or legal requirements. - We limit access to Personal Information on need to know basis only that is required to
provide services to our customers.
JVK International Movers Ltd will store all the personal information you provide on its secure servers.
Information relating to electronic transactions entered into via this website will be protected by. encryption technology.
JVK International Movers Ltd makes no representations or warranties with regard to the
sufficiency of these security measures. JVK International Movers Ltd td shall not be responsible
for any actual or consequential damages that result from a compliance breach of this Privacy
Policy due to a security breach or technical malfunction.
CHOICE AND CONSENT
By engaging JVK International Movers Ltd, you willingly authorize the collection, use, retention
and disclosure of your personal information to JVK International Movers Ltd. and 3rd parties
within the Supply Chain for the purpose of performing your relocation. You may choose not to
allow the sharing of your Information with third parties (“Optout”). If you Opt-out of the
sharing of your Information, JVK International Movers Ltd. will be unable to provide services to
you. Your option allowing or denying the information to be shared may be changed at any time
by contacting Head Office at thailand@jvkmovers.com
ACCESSING INFORMATION
Under the Data Protection Act you have the right to request a copy of the personal information
held about you and you may ask us to make any necessary changes to ensure that it is
accurate and up to date, by contacting Head Office at thailand@jvkmovers.com , or writing to us
at: 36 Krungthep Kreetha Road, Hua-mark, Bangkapi, Bangkok 10240 THAILAND
COOKIES
When you visit our website we may use cookies to collect certain browsing information about
your use of the JVK International Movers Ltd. website. A cookie is information that a website
stores on your computer’s hard drive so that it can remember something about you at a later
date. Cookies are commonly used on the Internet and do not harm your computer. The cookies
used on our website do not collect any personal information about you that others could read or
access.
The cookies used on our website help us to understand the popular paths that user’s take to
our site, which in turn helps us to improve the user experience and further enhance our site.
CHANGES TO OUR PRIVACY POLICY
JVK International Movers Ltd reserves the right to change this Privacy Policy at any time by
posting the revised policy on the website. If such amendments affect how JVK International
Movers Ltd use or disclose personal information already held by us in a material way, we will
obtain consent.
This Privacy Policy was last updated as of July 2022. Your continued use of the website
signifies your consent to this Privacy Policy.
If you have any questions or feedback concerning JVK International Movers Ltd. Privacy Policy,
please contact Head Office at thailand@jvkmovers.com
if you withdraw consent, we may not be able to assist in any insurance claims, and this could
affect the efficiency in which your removal is processed.
Please note that these rights may be limited by data protection legislation, and we may be
entitled to refuse requests where exemptions apply. All requests should be made to our Vice
President: orawan@jvkmovers.com Reviewing Data Privacy Protection will do once a year at
the QMR Management Meeting in January of each year and must communicate an update
version to all staffs.
Last update: January 2023
